Case Study- Clover Valley Dairy Company

Case Study: Clover Valley Dairy Company Rebeca Aquino DeVry University Case Study: Clover Valley Dairy Company Statement of the Problem(s) The main issue in this case study is the reluctance of the salespeople to comply with the implementation of the new Fist-Plus plan. As a consequence the sales department over the Des Moines office is not meeting the monthly quota. Summary of the FactsFrom the moment Doug Bloom got to the new office over at Des Moines it was clear that it would be a struggle to get the salespeople to accept and put in action the new First-Plus plan that was forced upon everyone directly from corporate. Doug tried to talk to all the salespeople in a group and individually as well with the intension of helping them understand the importance of following through with this new plan. After reviewing the negative first’s month results where the department had failed to meet their quota.Doug took immediate action and fired a memo to all salespeople requesting a wri tten weekly schedule of their activities. This was with the intention of reviewing the way salespeople were managing their time and find ways to help them improve their time managing and this way close more accounts and meet the monthly quota. The sales reps did not like when told how to best manage their time and one of the employees took it even further and took it personal, got really offended and even resigned his job.When the results of the second month came up negative again, Doug decided to take over some of the most promising accounts that some of the sales reps had failed to close. The sales reps did not like this and complained to Doug about it. Even after Doug explained to them that he was going to do the closing of the accounts but that they would be returned to them as soon as the closing had occurred and they would be benefitting from the commissions of these accounts the sales reps were still not satisfied.This entire struggle had Doug considering quitting his job bef ore corporate decided fired him. All the efforts Doug seem to make did not seem to be enough to get through his sales reps. Analysis The group of sales reps Dough was assigned to manage are very reluctant to change. First of all because they do not consider this new plan to be a good idea due to the fact that most of their sales come from small business and this new plan is specifically focused on big companies which is a game changer for them.How to make them see that they do not need to drop or stop pursuing small accounts instead what they need to do is add additional large accounts. Would selecting some sales reps to pursue this new plan and leave the sales reps that bring in large business from smaller accounts continue the way they have being doing successful sales? Would new rival issues and work un-satisfaction arise from this decision? How can Doug deal with this new issue? If Doug selects some of the sales reps that appear to be more open to the idea and that are also prom ising sales reps.He can work with them more closely and help them acquire new big customers. This way he would not have to deal with all the sales reps and he would have more time for this group dedicated to target big customers. If he does that the other sales rep can focus on what they do best and would ensure that the monthly quota is reached. If the plan works out and new big customers start purchasing insurance from this selected group it will not be long before the rest of the sales reps will want in to the new plan, after all they all work for commissions.Bigger companies more business for the company and more commission for the sales reps. Recommendations It would be recommended that Dough select a quarter of sales reps to carry-on the new plan implemented by corporate. The selection of these sales reps would be based on their abilities and also on the amount of business they bring in to the company. Their productivity should be significant but not definitive to the departme nt’s quota. Leave the salespeople that bring in a lot of business continue the way they have being working for the time being.I also recommend to get rid of sales reps that do show good results and that are also reluctant to cooperate with Doug’s leadership ideas. He does not need to clean house but he needs to set an example that he means business. Conclusion When dealing with salespeople afraid of change there is always a way to make them see the bigger picture. It is not always easy and most of the times managers need to be creative to achieve the goals set for the department. However, it can be done when the right person is in charge.

MGMT 670 week 8 Conference Essay Example | Topics and Well Written Essays - 500 words

MGMT 670 week 8 Conference - Essay Example My experience as a CEO, taught me to employ the participatory approach in problem solving. Involving other board members in decision-making and problem solving is essential for any company. Good ethics in business is essential, and decisions made should be ethical. Providing quality services to customers helps a company compete favorably in the market, as there is customer satisfaction. The environmental performance of a company is essential. This influences the society and the economy. According to Lewis & Little (2004), if a company fails to report on its environmental performance, it risks financial and managerial problems. The board of directors must be skilled enough to prevent and manage cases of unethical behavior in the company, as these influence the company negatively. Universal ethical principles must be adhered to and fostered in the company. A strong strategy will put the company on a competitive map. However, solid execution of strategy will sustain a company on the competitive map. When executing company strategy, considering employee opinions is paramount, as well as setting up a competent management board. Top performing employees must be motivated through best practices such as trainings, in order to retain them, and attract new ones. The company must also remain competent in the market by adjusting to suit the changing needs of customers. For successful strategy execution, a company may also consider structuring its work efforts. A well-informed decision should be made on what activities need outsourcing, and which ones can be performed internally. A company needs to also determine the degree of authority bestowed on its employees. When employees are empowered, depending on their degree of authority, the management must still be capable of exercising their control over them. The decision-making method of the company must as well be spelled out. It can be centralized or

Human Resource Management in Context Assignment - 1

Human Resource Management in Context - Assignment Example The significance of understanding the business environment in promoting employee retention, career advancement and job security has been highlighted. The advantages and practical difficulties with doing this as well as ways of overcoming these difficulties have been discussed, emphasizing on PESTEL analysis as a significant strategy that can assist HR professionals to understand the external business environment. 2.0 Introduction Human resource management is concerned with the advancement of human capital through a tactical and articulate approach to the management of workers, who are the most treasured assets that are considered to be the underpinning element in the accomplishment of the organizational goals. It involves empowering people to utilize their potential to the maximum in line with the organizational objectives. The activities in strategic human resource management entail measures for improving the workplace environment, recruitment, performance and reward management amon g other activities that enhance the productivity of employees. Businesses maintain competitiveness through inventiveness and uniqueness in their operations. In the contemporary operating environment they have been compelled to maintain continuous changes to cope with the political, economic, social and technological needs. This development has made it necessary for human resource professionals to assume the role of business partners. As such, they need to be aware of changes and development in the business environment in order to support the business. 3.0 Significance of Understanding the Business Environment 3.0.1 Changing Technology The constantly changing technological landscape requires regular upgrading of skills to ensure the business maintains a competent workforce. It is important for HR professionals to understand the technological changes and their impact on employee motivation and productivity. Employees need to be kept informed regarding the new developments in technolog y for them to be capable of effectively utilizing the emergent technology (Viswesvaran & Ones, 2000). Increased innovations in information technology have led human resource managers to encourage workers to acquire computer skills for greater productivity. It is important for HR professionals to encourage leaning in the work place. This is accomplished through training and development, especially when an organization operates in a dynamic environment where technological advancements are constantly occurring. The faster the organization grows, the more training it requires for employees to cope with the rapidly changing operating environment (William, 2004). Training and development allows employees to acquire essential knowledge that is important in the accomplishment of tasks in the workplace. The human resource management’s role is to ensure that employees are exposed to training opportunities. It is therefore important to maintain focused on any opportunities for employees to learn that may arise in the operating environment (Viswesvaran & Ones, 2000). The skills acquired from this kind of training allow the employees to understand the operating environment better and to be aware of the business goals as well as the practices that can lead to their successful accomplishment. Employees gain confidence in undertaking their tasks when they realize

Store locations Essay Example | Topics and Well Written Essays - 1500 words

Store locations - Essay Example To further deal with the marketability of the location, with regards to the aforementioned pharmacy, obtaining location and marketability data from two of its branches is a perfect barometer in determining how the location of the said establishment is essential in determining the feasibility of it. This study focuses on two selected branches of Walgreens in Miami and how will those branches show profitability and compliance with several criteria on why these locations were selected among others. Furthermore, this study aims to establish that location is indeed one of the most important factors to consider in putting-up a business enterprise in dealing with the marketability and profitability of the company. By analyzing two selected branches of Walgreens with regards to location, it would be possible to track the strong and weak points of the establishment with regards to its location and how this element affects the over-all standing of a certain business. This branch is situated almost in the center of Miami, Florida. ... A certain commercial online real estate described this location between Footlocker and Burdines Department store; this store will draw from both the local resident and daytime population, and the foreign tourists and more than 25 million cruise line passengers visiting Miami annually2. The description alone of the website would give the idea that the place is indeed visited by different people of different classification in which the store has a huge opportunity of being seen and visited by people because of its accessibility to the customers. However, analyzing the goods and services that Walgreens offer, it is very important to know, how many of these people would avail the goods and services it gives In other words, how many customers the store would be able to obtain from those people who manage to pass the location where the branch is located In these cases, it is also important to know the classification of the location in order to know if the place is indeed marketable for this enterprise to click and prosper. If we are to analyze, there are several hospitals and allied services in Florida that are located in the aforementioned street and would be an important factor for the said branch to obtain customers. It is established that these institutions needs the services of the said branch and therefore, the marketability of the branch is now clearer and established. The likes of Miami Children's Hospital, Mercy Hospital, Miami Heart Institute and Medical Center and other hospitals boost the chances of the said branch to penetrate the market with regards to the goods and services it offers. Also, the location is an ideal one as the aforementioned premises are

Big Tobacco Sues Feds over Graphic Warnings on Cigarette Labels Research Paper - 1

Big Tobacco Sues Feds over Graphic Warnings on Cigarette Labels - Research Paper Example cco has two distinct functions, one as a consumable article and the other as a revenue earner, which at times appears to secure conflicting official treatment" (Breed, 2011). To counter this thought that tobacco is injurious to health, major cigarette manufacturing companies spent millions of dollars. They found anti smoking campaign by the government just to malign the minds of the people since scientific research yet to establish the actual cause of death of a person. Any law or ordinance that prohibits the sale of cigarettes at this stage is unjustified. It backs the American jurisprudence a man or woman is â€Å"innocent until proven guilty† (Breed, 2011). Yet Scientists have to prove that tobacco smoke or any of its constituents in cigarette cause human disease. So far, the research and studies conducted to find out the real cause of death/damages on human body, comes to the conclusion that tobacco cannot be blamed as a solo reason for the death of a person but the weak immune system that vary from individual to individual effects the human body (Breed, 2011). The strong defense of the tobacco manufacturing companies is that they are contributing a lot in shape of taxes to the national exchequers imposed by the concerned state on tobacco products. Further this industry employees a large number of employees. In case of industry, failure there could be two pronged losses: a) loss of taxes that collects by the states b) unemployment. Any effort to undermine the industry would have devastating impact on the jobs of more than 400,000 workers associated with tobacco industry besides losing of jobs of another 300,000 employees of its allied industries. As far as revenue generation through sale of this product is concerned, smokers are contributing approximately ten billion dollars a year, which reflects the sizeable chunk towards total revenue of the United States of America (Breed, 2011). The biased advertisement comprised of pictures of those smokers who have

The Religion of Rastafarianism Term Paper Example | Topics and Well Written Essays - 1750 words - 1

The Religion of Rastafarianism - Term Paper Example The ideology of Rastafarianism emerged from the black peasants and the working classes. The ideology evolved from the interpretation of the prophecy in the bible as Garvey proclaimed that a Black King would be born and crowned the Redeemer (MacFarlane, Nathaniel, and William 1-50). The crowning of Ras Tafari Makonnen as the king of Ethiopia on November 2, 1930, was a strengthened the movement. When he was crowned the king, Tafari claimed the title of Emperor Haile Selassie I, which meant the power of the Trinity. Other titles accorded to Selassie included King of Kings and Conquering Lion of the Tribe of Judah. The Rastafari movement gained prominence and immense following during the 1930s. This precipitated the spread of the movement from Jamaica to the rest of the Caribbean. Apart from Marcus Garvey, some of the movements’ early leaders included Leonard Howell who was arrested because of spreading a doctrine that was perceived as revolutionary. The arrest of Howell strengthened the movement in Jamaica and other Caribbean nations (MacFarlane, Nathaniel, and William 1-50). Garveyism and the doctrines of Marcus Garvey contributed to the Rastafarian movement in numerous ways. Garveyism was instrumental to the spread of Rastafarianism as it advocated for the freedom of blacks from social, economic, as well as political oppression by the whites. Garveysim advocated for the unity of blacks both in Africa and abroad. Marcus Garvey enlightened both the peasants and bourgeoisie in Jamaica by instilling in them the hope that the future will be bright. Garvey prophesied that Africa and Africans would unite and rise against the powers of the west.  Ã‚  

Current Event Paper- Marketing Essay Example | Topics and Well Written Essays - 1000 words

Current Event Paper- Marketing - Essay Example The most interesting fact is that word-of-mouth adverting penetrates into online environment becoming one of the adverting tools in the Internet. Today, for many companies a website is the main tool on the basis of which the firm carries out the transactions flow between itself and the buyer. In indirect marketing the company utilizes the services of various types of independent marketing organizations or cooperative organizations that are located in the home country. When a manufacturer exports indirectly, the responsibility for carrying out the foreign selling job is transferred to some other organization. For instance, the Wee Ninja doll is one of the popular toys for children available online. Smiths and their partner use online marketing as one of the main tools of adverting and sales. They state that it is more â€Å"about personal taste and online conversation as they are about buying itself, although no products are sold on the sites† (Schneider, 2006). As businesses compete in a progressively fiercer market place for a larger wallet share of an increasingly discerning and diverse customer base, they become ever more communication-dependent. On the one hand the right to be informed of the facts involved in any buyer-seller relationship is clearly a fundamental right. Some of the key aspects, which have already been subject to legislation or regulation in Europe, include the full cost of credit/loans taken up, often known as truth-in-lending; the true cost of an item, under the slogan unit pricing; the basic constituent elements of products, known as ingre ­dient informative labeling; the freshness of foods, discussed generally as open-dating; and truth-in-advertising. â€Å"Patti Freeman Evans, a senior retail analyst at Jupiter Research, added: â€Å"Shopping tends to be a social experience in the offline world† (Schneider, 2006). The emergence of direct marketing, customer relationship management, and various other marketing